Refund policy

Unfortunately we only replace items if they are defective or damaged.

We pride ourselves on unparalleled product quality. That’s why all our orders go through a 3-step quality check before we ship them out. However, if a damaged or mislabeled item was accidentally let through our quality control, or was damaged during shipment, we take full responsibility and provide a free replacement.

Please let us know within 15 days so we can help you solve the problem.

Important: Please make sure to take photos of both the package and the damaged product and send it together with other relevant information about the claim to hello@friendsofprint.com

Remember to also state your order number in the e-mail.